• Your company can benefit from the flexibility of using India for YOUR business needs. Do you wish you were more competitive or 24x7x365
  
  
• Develop YOUR business and Improve your Quality and Service and reduce your costs
  
  
• Experienced degree educated agents and our clients also include FTSE and Fortune 500 Companies
  
  
• Services include:
  
  Inbound and Outbound Call Centre
  Lead and Appointment Generation
  New Business Acquisition and Customer Retention programmes
  Data Enhancement & Customer Profiling
  A range of Back Office Services for Legal, Professional, Financial, IT, Telco and Utility Companies.
  UK based Account Management with our Group having over 8,000 employees and access to 16 locations across India

With Quantum you get a dedicated team that believes in a long term relationship assisting you to develop and support your business. Because of our extensive experience we can ensure that the correct staff are allocated to your programme leveraging our dedicated and skilled workforce to exceed your expectations.

Colin Bailey heads up our UK arm and has extensive director level experience of Call Centre and BPO solutions and is there with his team to ensure that at every stage we exceed your expectations. Colin is passionate about delivering outstanding customer service and was a founder of the institute of customer service.

Mainak Debnath leads the team for you in India and has extensive experience of outsourcing both Call Centre and BPO solutions. Mainak divides his time between UK and India to ensure that we can deliver for you the results you are looking for and exceed expectations. With 16 locations to choose from we can ensure we choose the correct Centre and staff to meet your own sector specific needs and have the process and procedures to enable us to get a pilot up and running successfully in just a few weeks.

Outsourcing of your non-core processes has never been easier and more cost effective than in today's climate.